We act in accordance to the general terms and conditions of the Stichting Webshop Keurmerk. Please read here the general terms and condition of Style and Stories.
Style and Stories respects the privacy rights of its online visitors and recognizes the importance of protecting the personal data of clients. We have a Privacy Policy containing rules on how we collect, store, and use the information that you give to us. In this Privacy Policy “we”, “our” and “us” refers to Style and stories and “you” refers to the user of the website.
The beneath information is provided by Style and Stories to enable our clients to be fully informed about our Privacy Policies. By visiting www.styleandstories.com, you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions, which may be amended from time to time.
Style and Stories collects personal information in various ways when you are placing an order, buying a gift or by becoming a member of Style and Stories. By registering to our website you are agreeing to the collection of your personal data. We need this data to offer you good personal service, to process your order and to send you order as quickly as possible. For this we need to keep four types of personal information: identification-, payment-, traffic-, and chat details.
Identification details
These are the details you fill in when you order a product:
Name
Address
Zip code
City
Phone number
Date of Birth
Payment details
Style and Stories registers payment details to process your order and to check whether the payment has been made correctly or not. However, only the payment method will be stored. In addition, we may obtain information as a result of authentication or identity checks. You can be sure that your bank or card details will never be shared with third parties and that every payment option is secure.
Chat details
Our live chat provider stores all chat conversations for a period of 13 months. The information can only be accessed by Style and Stories in order to improve the service we provide. To receive a copy of your chat conversation request it through live chat or by contacting our customer care team by e-mail at customercare@styleandstories.com
Cookies and other similar tracers are packets of data used by servers to send status information to a user’s browser and return status information to the original server through this same browser. The status information can be a session identifier, a language, an expiration date, a response field or other types of information. During their validity period, cookies are used to store status information when a browser accesses various pages of a website or when the browser returns to this website at a later point.
The website of Style and Stories uses cookies of which there are five different types.
Website functionality cookies
These cookies allows the website to remember settings specific to you (such as your username, language or the region you are in) and it gives you the possibility to browse the website and use our features such as shopping baskets, wish lists and other customized features. The website can also recognize if the user has already signed up for our newsletter or if the user is seeing a certain page for the first time.
Performance cookies
These cookies collect information about how you use a website, for instance which pages you go to most often, and if you get error messages from web pages. These cookies do not collect information that identifies you.
Website analytics cookies
We use these types of cookies to measure and assess how our customers use our website. This allows us to continuously improve our website and your shopping experience.
Customer preference cookies
When your are browsing or shopping online, the website remembers the choices you make. This can make your browsing experience simpler, easier and more personalized.
Targeting cookies or advertising cookies
These cookies are used to communicate ads that might be of interest to you. Also, it makes it possible to limit the number of times you see an advertisement and helps us to evaluate the effectiveness of our advertising campaigns. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organization.
The information these cookies collect is aggregated and therefore anonymous and they cannot track your browsing activity on other websites. It is only used to improve how our website works.
By using our website you are consenting that we can place the abovementioned types of cookies on your computer also for future visits
Most web browsers automatically accept cookies and allow some control of most cookies through the browser settings, though you do not have to. We do not control the use of cookies by third parties other that the agents who provide the web analytics service for our own site.
If you wish to erase or control cookies then you can do so by re-adjusting your browser settings. For more information on cookies and how to disable them please contact your helpdesk administrator or contact your web browsers support. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.
Nonetheless, by deleting our cookies or future cookies you might not be able to consult certain parts or features of our website.
Style and Stories uses your personal information for the processing of orders, payments, delivery and to give you a personally tailored shopping experience. We also use your details for the management of your personal account. Your personal information might be disclosed to a credit reference or fraud prevention agency. In case of legal obligations, we may be obligated to disclose your information to regulatory bodies.
We might also use your personal information to send you marketing updates. However, only if they correspond to your preferences. We do not whatsoever sell any of your personal information to marketing companies.
Style and Stories does collect information about site traffic, sales, wish lists, and
other commercial information which we may pass on to third parties. However, this information does not include any personal information of our clients.
Furthermore, we may use your personal information for internal marketing purposes, in combination with non-personal data to monitor customer patterns. This way, we can continue to improve our website design in order to better meet our clients ‘needs.
When you register on our website, you will be given the choice to opt-in for subscribing to our newsletter with the latest news, new products or brand releases, special promotions, contests, invitations to events, and so on.
Marketing communications you subscribe to will only be sent by Style and Stories.
At any moment, we will offer you the possibility to unsubscribe out of any service or update to which you have subscribed. Any e-mail we will send you will include an easy automated unsubscribe link. You just have to follow the instructions that are given in the e-mail. Moreover, you can change your e-mail preferences or opt out of all e-mails by logging into My S Account. To opt out of direct mail service or updates, please contact our customer care team by e-mail at customercare@styleandstories.com.
In case you are worried that any personal information being kept by Style and Stories is not correct, please visit the website and, after logging into the site using the “Sign In” menu on the home page, your personal information will be made available for editing and can be changed in the “My Account” section.
Please note that only you or, upon your request, the Customer Care team, may access your personal data from the website using your password and User ID. Your information may be edited online within My Details, Shipping Details, and My E-mail Preferences. You can change or delete saved credit/debit card details every time you place an order. Also, you will be able to delete saved credit/debit card details by adding or editing a shipping/billing address.
If you prefer, you may contact us by e-mail at customercare@styleandstories.com and we will change your personal details.
We will make sure to keep important safeguards to ensure the security, integrity and privacy of the information you have given to us. For your online safety, we use the Security Socket Layer (SSL) technology, one of the most secure systems for ordering online that allows encryption of your potential sensitive information, such as your name and address and more critical sensitive information, such as credit card information. Thus, when placing an order or when you are accessing your account, we will always use a Secure Socket Layer (SSL) encryption to secure it from unauthorized use. Furthermore, we take different steps to make sure that third party business partners to whom we send data sufficiently protect the personal data of our clients.
For clients under 16, we require that they inform a parent or guardian about the Style and Stories Privacy Policy and Terms and Conditions. Also, we request their consent to this policy, terms and conditions prior to any order or placing an order of clients under 16.
General
The beneath mentioned information is applicable to the webpage of www.styleandstories.com. By using our website you agree with the disclaimer.
Privacy
You can visit our website without letting us know who you are and without the provision of personal information. Clearly, in some situations we might need more information about you in order to put ourselves in contact with you, to place an order, and so on. We will let you know when we are collecting your personal data on our website.
Our website monitors the number of visitors, the website through which they found us and the provider they use to access internet. This information will only be used in a more general way, meaning that individuals or persons will not be disclosed.
The personal data we collect will not be sold or will be made available to third parties. They can only be transferred in case it is legally so required. You are always allowed to request us to erase your personal data from our files.
Exclusion of Liability
All information on the website www.styleandstories.com is meant for personal use. No rights can be derived from the contents of this website in any way, nor can any claims be laid to this. All modifications, changes and typing errors reserved. However, we do our very best to make the information on this website as correct and complete as possible. Style and Stories does not accept any responsibility for damage in whatever form for using this website or for the incompleteness or inaccuracy of the information on our website.
Availability
The information on our website can be modified without any notification. We will do our very best to make www.styleandstories available as much as possible, but we do not accept any liability for the consequences of the non-availability of our website.
Copyrights and intellectual proprietary rights
The owner of the copyright of this website is www.styleandstories.com or is owned by third parties that have been given permission by our company to use this information. Multiplication, duplication or reproduction in whatever form is only allowed after preceding permission of www.styleandstories.com.